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The insights to be attained from your users’ search behaviours are enormous. It’s these sorts of insights that have made companies like Google even more successful as they continually learn from their customers and improve results, as well as get ideas for new products their customers would want.
Through our proprietary Search Analytics, we now give you this same ability to learn from your customers. Discover what search terms people are using, what results they’re finding, what results they’re not finding, and so much more. All this data is compiled and refined through our analytics software, so it’s intuitive and easy for you to make actionable decisions from.
Part of investing in an enterprise search solution is not just giving customers an easy and effective way to search for – and find, what they want. It’s also about giving yourself the ability to see through the eyes of your customers – to learn from them and what they’re looking for, and to capitalize on that knowledge so that your investment can really shine.
Plus, our Search Analytics will help you determine just how well your search system is doing; helping you identify what improvements can be made to have it work even more effectively for enhanced user satisfaction.
Wouldn’t it be nice to know just how effective your next TV or radio commercial will be, or the new blog post or press release you’re publishing tomorrow?
Real-time analytics not only allows admins to witness what’s happening with search when you suspect a problem, but it also allows you to see first-hand the effects of your marketing initiatives. When a commercial airs or a social media campaign launches, just take a look at your dashboard to see the quantity and nature of searches being made, as they happen.
The insights and data from our Search Analytics are yours to take and do as you wish, of course! Export statistical data ranges in XML format, or analytic reports in XML, CSV, or PDF. Or if you need data to be exported in a particular format for integration with another system of yours, we can customize that for you too. Yet it works both ways, as importing previously captured statistic data is just as much a breeze as it is to export.
And if all that isn’t enough, you even have the possibility to store data within your own relational database.
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* Search Analytics data stored for 2 years. For Longer storage, please reach out for details
As you can see, our Search Analytics software is not just for maintaining and improving your enterprise search implementation – it’s also for deriving valuable data and insights from what your users are searching for that you can then use to make more actionable and effective decisions with.
But this is only a top-level glimpse at everything our Search Analytics can do. If we’ve piqued your interest so far, then Request a Demo for access to our demo environment where you can tour the product and all of its features, and reach out to one of our product specialists to ask any questions that come up along the way.
It only takes one click now to start learning from every click tomorrow.
