Series Introduction

Regardless how many satisfied enterprise search customers we meet, it seems there are always “irritants”.   Many enterprise search customers have shared with us their frustrations towards their current search engine solution.  For some, frustration grows with their needs.  For others, it seems as though no search engine works quite like they want it to.  (more…)

Series Introduction

Over the past several years, we’ve helped clients design, implement and maintain unique search implementations. A natural side effect of our search implementation work has been exposure to hundreds, if not thousands, of different approaches to implementing various forms of search functionality. The organizations we’ve worked with usually have a pretty good understanding of how they want their search system to look and work. On the other hand, they have often not been exposed to possible search user interface search design techniques that could help them greatly improve their search. To help enterprise search customers understand different search user interface approaches, we’ve decided to start a series of articles showcasing well thought out search user interface component implementations. In each one of these articles we’ll showcase 5 different public search implementations, focusing on one search UI component. We’ll outline what we like about the UI approach, and how it helps improve the search experience. Search UI implementations will be highlighted from organizations varying in size and intended audience, and will in no way be exhaustive. These examples represent just a few of the many great implementations of a specific search UI component out there. (Note: This series is not intended to be a a showcase for Norconex accomplishments – we are intentionally not using search examples taken from sites or applications we’ve worked on. Please refer to our portfolio for implementations performed by Norconex.) (more…)

Enterprise Search EuropeEnterprise Search Europe 2011 (#eseu) has come and gone.  So what was new and exciting in this first edition in terms of technology?  Not much.   As stated by many speakers during the conference, Enterprise Search technology is pretty mature now.  It has been around for multiple decades and most of the major break throughs have been made.  There is always room for some innovation, but the event did not un-cover any ground-breaking research or incredible search improvements. (more…)

Well, another GTEC has finished. We definitely had a great time attending this years government technology conference, and thoroughly enjoyed camping out in a booth there for a few days. We met a lot of really interesting people, from just about every possible business spectrum. All Canadian government departments seemed to be in attendance, and the people we met definitely made these departments shine. (more…)

Search Analytics

Norconex has released version 3.1.1 of its Search Analytics product. This release adds the ability to use Microsoft SQL Server as the back-end database to store statistics (in addition to the databases already supported in previous releases).  Upgrading customers will only benefit from this release if they plan to use SQL Server with Analytics.

Access our product page for more information about Norconex Search Analytics. Let us know what you think!

Enterprise Search Discusson GroupNorconex officially launches its Enterprise Search Discussion Group, based on the great Zendesk platform.   Reserved to federal employees, this discussion group is the place to share your enterprise search experiences and learn a lot from others.  Find out who else is responsible for enterprise search in other departments.  Are their challenges similar to yours?  Seek advices while helping others.   As an independent enterprise search company, Norconex will also be sharing its insights in order to add value to appropriate discussions.   There is a lot to talk about:

  • Search Vendor related questions
  • Infrastructure costs evaluation
  • Meta-data publishing strategies
  • Shared experiences
  • Design advices
  • Comparative reviews
  • Much more!

Register for free now!

This discussion group is no longer supported, for questions, please contact Norconex.

GTEC 2011

There is less than a month remaining before GTEC 2011. Every year, GTEC brings thousands of people together, connecting Canadian federal departments with technology providers.  Put Norconex on your must-see list this year. Stop by our booth (#529) at the event to:

  • Have a live look at our Search Analytics product and what it could do for your organization
  • Register to our free enterprise search discussion group reserved to federal employees
  • Get a glimpse of our new service offerings
  • Make appointments with Norconex
  • Share your enterprise search issues, questions, etc.
  • Say hello!

See you soon!

Run for the CureAs there is more to life than enterprise search, Norconex is proud to be participating in the Run for the Cure fundraising event for breast cancer.  This event will take place in Ottawa, Ontario, Canada, on October 2nd.  We encourage you to come run with us, or make a donation.

Pascal Essiembre and David Gaulin will both be present, along with other Norconex colleagues and family members.

Get the support you need.Norconex now offers predefined support packages. Norconex has always offered enterprise search support to its customers. Over time, a few support patterns have naturally emerged and we have grouped common support requirements in an easy-to-read format, at predefined prices. We hope this will help our customers better understand the support options available to them. (more…)

It is no secret that Norconex is very fond of search analytics.  While you may understand the importance of gathering good search metrics, it may be more difficult to grasp how a product such as Norconex’s very own Search Analytics would integrate with your enterprise search application.

While Norconex Search Analytics can be integrated with ANY enterprise search product (Autonomy, Endeca, Exalead, Solr, etc), in this post, we have chosen to demonstrate its integration with Microsoft FAST Search for SharePoint 2010 (more…)